FAQ's
Find answers to some of the most frequently asked questions about our courses, teachers, scheduling, payment methods, and more. Contact us for additional inquiries or support.
What is Riwaq Al Quran Institute and what do you offer?
Riwaq Al Quran Institute is an online platform that provides high-quality Quran, Arabic, and Islamic classes for students of all ages and levels. We offer one-on-one live sessions with certified teachers, make-up classes, progress reports, and flexible scheduling.
Who are your teachers and what qualifications do they have?
Our male and female teachers are highly qualified and certified by Al-Azhar University. They have experience in teaching non-Arabic students and fluently speak English. We also have expert scholars who can teach higher levels of Quranic, Arabic, and Islamic studies.
How do I know if the classes are suitable for my level of learning?
We offer a free two-trial class, during which our teachers will assess your level and recommend the best course of study. We also offer flexible scheduling and content options, so you can choose the level and pace of learning that suits you best.
How do I pay for the classes and is it secure?
We ensure secure and safe payment methods through PayPal, credit card, debit card, or e-check. We guarantee that we do not store your identity or payment information in our database, so you are always safe. We also offer a 100% money-back guarantee if you are not satisfied.
What if I miss a class or want to reschedule?
We offer make-up classes in case of earlier notice, so you will never miss any benefit. We also have efficient scheduling and 24/7 support to ensure that you can reschedule your classes at any time that suits you.
Are the classes conducted in a group setting or on an individual basis?
At Riwaq Al Quran Institute, we provide one-on-one live sessions with our teachers. Each student receives personalized attention for a dedicated duration of time, ensuring an efficient and tailored learning experience.
What resources and materials are used in the Quranic and Islamic studies classes?
Our teachers utilize a variety of resources, including digital Quranic texts, authentic Islamic literature, multimedia presentations, and interactive learning materials. These materials enhance the understanding and engagement of students during their classes.
Can I request a specific teacher or change my assigned teacher if needed?
We make every effort to match students with suitable teachers based on their needs and preferences. If you have a specific request or need to change your assigned teacher, please contact our support team, and we will do our best to accommodate your request.
Are the classes available for students residing in different time zones or countries?
es, our classes are available to students worldwide. We have flexible scheduling options that can accommodate learners in different time zones or countries. We strive to provide a convenient and accessible learning experience for all.
How can I track my progress and communicate with the teachers?
We provide monthly progress reports to keep you informed about your learning journey. Additionally, our teachers are available for communication during the class sessions. You can ask questions, seek clarification, and discuss your progress with them directly during your live sessions.
